Sales Policy

Effective Date: January 14, 2025

At Homeproyal, we aim to provide a smooth and transparent shopping experience for our customers. This Sales Policy outlines the terms and conditions under which our products are sold, including pricing, order processing, payment methods, shipping, and more. By making a purchase on homeproyal.click, you agree to be bound by these terms.

1. General Terms

By purchasing from Homeproyal, you confirm that you are legally capable of entering into binding contracts, are at least 18 years of age, and agree to the policies stated on this page. You agree to provide accurate, current, and complete information when placing an order.

2. Product Availability

We strive to provide accurate information regarding product availability. However, there may be occasions when certain items are temporarily out of stock or unavailable. In such cases, we will notify you and may offer alternatives, backorders, or cancel your order and provide a full refund.

3. Pricing and Payment

All prices are listed in USD and are subject to change without prior notice. The final price of the product will be determined at checkout. The price displayed does not include taxes, shipping fees, or other charges, which will be calculated at checkout.

We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. Payments will be processed at the time of order submission.

4. Order Processing and Confirmation

After submitting an order, you will receive an email confirmation acknowledging the receipt of your order. This does not mean that your order has been accepted. Acceptance of your order occurs when we process and ship the item. You will receive an email notification once your order has been dispatched.

In some cases, orders may be delayed or rejected due to payment issues, incorrect information, or product unavailability. You will be informed if there are any problems with your order.

5. Taxes and Duties

Orders are subject to applicable local taxes based on your shipping address. International orders may also incur customs duties and taxes that are the responsibility of the customer. Homeproyal is not liable for any such charges.

6. Shipping and Delivery

We offer domestic and international shipping options. Domestic orders typically take 3-7 business days to arrive, depending on your location. International orders may take longer and will be subject to shipping fees and possible customs duties.

Shipping costs are calculated based on the weight and size of the products and the delivery destination. You will be informed of the shipping cost at checkout before finalizing the order.

7. Returns and Refunds

We have a comprehensive Refund and Returns Policy which allows customers to return most items within 30 days of receipt. Items must be unused, in original condition, and with the original packaging. If you wish to return a product, please consult our Refund and Returns Policy for detailed instructions.

Refunds will be issued to the original payment method used for the purchase. Shipping fees are non-refundable, except in cases where the product is damaged or defective upon arrival.

8. Product Warranty

We offer warranties on certain products to cover manufacturing defects. The details of the warranty period and conditions will be outlined in the product description or packaging. Our warranty does not cover damage caused by misuse or accidents.

9. Customer Service and Support

If you have any issues with your order, our customer service team is available to assist you. You can reach us by phone at (337) 202-1038 or via email at info@homeproyal.click. We strive to respond to all inquiries promptly.

10. Changes to Sales Policy

We reserve the right to modify or update this Sales Policy at any time without prior notice. Any changes will be reflected on this page, and the effective date will be updated accordingly. Please review this policy periodically for any updates.