Effective Date: January 14, 2025

 

At Homeproyal, we prioritize providing our customers with a seamless, secure, and easy payment experience. Our Payment Policy outlines all the methods, terms, and conditions applicable when making a payment on homeproyal.click.

 

1. Accepted Payment Methods

We accept a variety of payment methods to accommodate your preferences and ensure a smooth transaction. These include, but are not limited to:

 

Credit Cards and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.

PayPal: A secure online payment gateway that allows you to make payments using your PayPal balance or linked accounts.

Apple Pay & Google Pay: Convenient options for those who prefer to use mobile payment systems.

Bank Transfers: Available for larger orders; please contact customer support for assistance.

We may also offer additional payment methods in the future. Please note that for some payment options, processing fees may apply, which will be outlined during the checkout process.

 

2. Payment Security

At Homeproyal, we take your security seriously. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology, ensuring that your personal and payment information is kept secure and private. We use trusted payment gateways to process payments, such as PayPal, Stripe, and Square, which comply with PCI DSS (Payment Card Industry Data Security Standards).

 

To further protect you, we do not store your payment information on our servers. Your card details are processed directly through the payment processor and are not shared with us.

 

3. Payment Processing Time

Payments are processed immediately upon submission for most methods. For credit/debit card payments, the funds are usually held and processed instantly. If there are any issues or delays in processing your payment, you will be notified promptly by email. Bank transfers may take several business days to process.

 

It is important to verify your payment details before submitting your order to avoid any delays. If you have issues with your payment, please contact our customer service team for assistance.

 

4. Payment Confirmation

Once your payment has been successfully processed, you will receive an email confirmation with your order details. This confirmation serves as proof that we have received your payment and that your order is being processed.

 

Please review the confirmation email carefully to ensure that all details are correct. If you notice any discrepancies, please contact us immediately so we can rectify the issue.

 

5. Taxes and Additional Charges

In compliance with local tax regulations, sales tax will be added to your order during checkout based on the shipping destination. The applicable tax rate will be displayed before you complete your purchase.

 

Homeproyal is not responsible for any additional fees, including customs duties or taxes, for international shipments. It is your responsibility to pay any such fees directly to the authorities in your country. Please check with your local customs office for more information regarding potential import duties.

 

6. Price Adjustments and Discounts

We occasionally offer promotions or discounts for our products. If you apply a coupon code or discount at checkout, the adjusted total will be reflected in the final price. Price adjustments are made automatically during checkout based on any current promotions, and the discount will be applied as appropriate.

 

Please note that discounts or offers cannot be combined, unless explicitly stated otherwise.

 

7. Refunds and Cancellations

If you wish to cancel an order before it ships, please contact us immediately. Once an order is dispatched, we cannot cancel it, but you can return the product in accordance with our Refund and Returns Policy.

 

Refunds for canceled orders or returned products will be issued to the original payment method. Please note that shipping charges are non-refundable.

 

8. Payment Errors and Disputes

If you believe that there has been an error in the processing of your payment or if there are any discrepancies in your payment, please contact our customer support team immediately. We will investigate the issue and work towards resolving it as quickly as possible.

 

If your payment has been disputed or charged back, we reserve the right to cancel your order and restrict access to future transactions.

 

9. Currency and International Payments

All transactions on Homeproyal are processed in U.S. dollars (USD). If you are shopping from outside the United States, please be aware that your bank or payment provider may charge currency conversion fees or processing fees. These fees are the responsibility of the customer.

 

If you wish to purchase from another currency zone, please ensure that you check the exchange rates and any additional charges that may apply to your payment method.

 

10. Contact Us

If you have any questions or concerns regarding our Payment Policy or need assistance with a payment issue, please feel free to contact us:

 

Homeproyal

Street: 901 N Texas St, Deridder, Louisiana (LA), 70634

Phone: (337) 202-1038

Email: info@homeproyal.click

Website: https://homeproyal.click